| Symptom |
Suggested action |
| Remote login does not work |
- Activate remote login and set the port number in the System Settings dialogue.
- Make sure the user running Scorpion Watchdog has the required privilege. More information here.
- Make sure the account used for remote login is not being used for an interactive login. More information here.
|
| Scorpion Watchdog keeps restarting an application that already runs |
- If "Check by title" is not checked in the application control, the application may be starting new processes on its own. More information here.
- If "Check by title" is checked, make sure the title is specified correctly. Comparison here is case sensitive. You may need to use the '*' or '?' wildcard characters. Note: Wildcards here are not 'greedy', and may not work as expected. For example, '*a*b' will not match the pattern 'abb'. This is because the 'b' in the wildcard is anchored to the first 'b' in the pattern. The second 'b' is thus not matching anything. To bypass this, use either '*a*b*' or '*a*b?' as the wildcard.
- Make sure "Alive-check" is not active, unless the application writes to the .ini-file.
|
| Scorpion Watchdog does not start an application at all |
- Check the Configuration. If the "start in" directory does not exist, the application cannot start.
- Make sure Scorpion Watchdog is really watching the application.
- Maybe the application is started as Hidden?
|
| An application cannot be killed |
- If "Check by title" is checked in the Configuration, the application may be waiting for user confirmation before it is closed down. If this happens, Scorpion Watchdog will time out and attempt killing the application by process. If the application has killed its original process and started a new one, however, there is no way for Scorpion Watchdog to kill the application.
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| Scorpion Watchdog is working, but gone! |
- Most likely you have hidden Scorpion Watchdog. To restore it, look here.
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| Scorpion Watchdog does not position/size/set behavior my application. |
- Position/size/behavior can only be set on existing windows. Scorpion Watchdog normally just starts an application, and does not wait for its window to appear. Enable the "Wait start, max" option in the configuration dialogue to let Scorpion Watchdog wait for an application window to appear before continuing.
- Turn on the "Watch" feature in the position/size/behavior dialogue. This will make sure the window is positioned at every check interval.
- Position/size/behavior can only be controlled on applications checked “By title or/and class”.
|
| Start as "hidden" does not work. |
- For some applications, the following is necessary: Enable "Check by title or/and class" for the application, make sure a window title is specified, and check the "Wait start, max" checkbox.
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| Scorpion Watchdog does not control(or its gray window) Scorpion window. |
- Use "TMain" as class and check "In process" to control scorpion window.
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